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See how it works and get answers, below.
Applying is easy with DigniFi.
Our online process is quick and 100% contactless.
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Prequalifying for DigniFi Financing
A. It’s easy. Just fill out your name, address, and email to find out if you are prequalified. You’ll be notified of a decision — and how much you potentially qualify for — within a few minutes.
A. No. Getting prequalified will let you know if you’re eligible for financing. If you are prequalified, you will be notified of a potential financing amount and receive an invitation to proceed with the formal application process.
A. DigniFi conducts a soft credit pull for our prequalification process and a hard credit pull for the application process. You may be able to see if you prequalify for financing through DigniFi before conducting a hard credit pull. In other words, you can see if you are likely to qualify with no risk to your credit score.
A. No. Getting prequalified lets you know approximately how much financing you may be eligible for. If you’d like to apply for financing, you have 30 days to do so. After 30 days feel free to go through the prequalification process again.
A. Not necessarily. Your final offer may be the same, but it may also be higher or lower. To know precisely what your financing amount will be, complete the full application after you’ve been notified that you’ve been prequalified.
A. After submitting your prequalification, you will see a screen stating the amount you are prequalified for or a screen stating that you do not prequalify at this time. You will also be notified if you prequalify or do not prequalify via email. If you don’t prequalify at this time, you’re welcome to try to prequalify again in 30 days.
Applying for DigniFi Financing
A. All of your application and credit information is reviewed to figure out the maximum loan amount you qualify for. If what you want to do costs more than your maximum DigniFi financed amount, work with your vehicle dealership or service center to pay the difference.
A. Unfortunately, we can’t provide financing for customers outside of our participating states. We currently don’t operate in Massachusetts, North Dakota, South Carolina, Vermont, or West Virginia.
A. Yes. See our Disclosures and Definitions page to look up financing-related terms you’ll see in the application process and in your loan documents. You can also contact us at any time for an explanation. We can’t stress how important it is for you to ask questions if there’s something you don’t understand.
About My DigniFi Financing
A. Customers can use DigniFi ExpressWay in all areas of the dealership. Here are some examples of what you can use ExpressWay for: repair financing, collision repairs, deductibles, prepaid maintenance packages, extended warranties, accessories, wheels, lift kits, new/used vehicles, and cash advance options. DigniFi ExpressWay customers can use a cash advance of up to $2,000 for anything including a down payment, negative equity, trade-in assistance, or any purchases they can’t make with an ExpressWay card.
A. If you’re working with a dealership or service center that offers DigniFi, they’re notified via email as soon as you’re approved.
A. Simply ask your dealership to look up your account using the phone number associated with your account.
A. You’ll be charged interest based on your credit history. Rates range from 9.99% to 36.00% APR. This is unique to each customer.
A. a. DigniFi ExpressWay customers**: Our 6-month deferred interest promotional offer is available on all approved purchases of $350 or more using the DigniFi ExpressWay card. No interest will be charged on the promotional purchase if you pay the promotional purchase amount in full within 6 months. If you do not, interest will be charged on the promotional purchase from the purchase date. Minimum monthly payment is required. The required minimum monthly payments may not pay off the promotional purchase by the end of the promotional period. Account must be open and current to be eligible for this offer.
b. Installment Loan customers*: You may receive 90-days interest waived with an installment loan. Interest will be charged to your account from account opening if the full loan amount is not paid within 90 days. A minimum monthly payment is required. Additional principal payments will be required to pay off the loan amount before the promotion expires. Interest will be waived if you make all of your scheduled payments on time and pay off your loan in full within 90 days.
Q. Can I print and save my e-loan documents after I sign them?
A. Yes! It’s important to keep a copy of your loan documents for your records. The Truth in Lending Act (TILA) disclosure can be printed or emailed to you before you electronically sign your paperless loan documents. After you sign the loan documents, a copy of them will be emailed to you. You can also review your documents at any time when you log into your online customer account.
Managing My DigniFi Payments
A. Go to www.dignifi.com and click “Sign In.” Then click “Forgot your password?” located under the password field. Next, enter the email address associated with your account. An email will be sent to you with reset instructions.
A. There are several ways to pay:
- Go to www.dignifi.com and sign in to your account to make a payment or set up recurring ACH payments (automatic payments that you authorize to be made from a bank account on a regular billing cycle).
- Mail a check or money order to: DigniFi, P.O. Box 205853, Dallas, TX 75320-5853.
- Set up the online bill pay service offered by your financial institution.
- Call our customer service center at 855-808-5861 and provide a bank routing and account number, or debit card. There is a convenience fee of $4.50 on all agent-assisted payments.
A. If you are approved for a DigniFi ExpressWay card, you’re all set! However, if you do not use your DigniFi ExpressWay card for 6 months, you will need to reapply. If you’re approved for an installment loan, you will need to reapply if you would like to use DigniFi again.
A. Yes! You may request an increase through your online dashboard, and DigniFi will run your credit again.
Q. Can I pay off my DigniFi financing at any time?
A. Yes, you can pay your loan off at any time without a prepayment penalty.
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